Frequently Asked Questions

COVID 19 Policies

Due to the outbreak of the novel Coronavirus (COVID-19), NW Wine Shuttle is doing everything we can to protect you, our clients, our community and our staff. To this extent, NW Wine Shuttle will be following the Center of Disease-Control (CDC) and the direction of Oregon’s guidance with regard to social distancing practices and sanitation. We ask that our clients disclose their health history and continue to implement these sanitation and disinfection procedures.

Symptoms of COVID-19 include:

  • Fever
  • Fatigue
  • Dry Cough
  • Difficulty Breathing

I agree to the following: *

I, nor members of my household, have not experienced any of the symptoms listed above within the last 14 days.

I, nor members of my household, have not travelled internationally in the last 30 days.

I, nor members of my household, have not traveled to a highly impacted area within the United States of America is the last 30 days.

I, nor members of my household, do not believe that we have been exposed to someone with a suspected and/or confirmed case of the Coronavirus (COVID-19).

I, nor members of my household, have not been diagnosed with the Coronavirus (COVID-19) within the last 30 days.

NW Wine Shuttle cannot be held liable from any exposure to the Coronavirus (COVID-19) caused by misinformation on this form or the health history provided by each client.

If I take any steps to make a claim for damages against NW Wine Shuttle, its agents, employees or any other released parties, I shall be obligated to pay all attorney’s fees and costs incurred as a result of such claim.

NW Wine Shuttle is following these enhanced procedures to prevent the spread of the Coronavirus (COVID-19):

  • All clients must wear a mask during the duration of the service or service will be denied
  • A maximum of 10 customers will be allowed in the transportation vehicle
  • All equipment used during tour will be cleaned, sterilized, and disinfect

What happened to the hop-on, hop-off shuttle?

Due to the current COVID-19 policies and and new winery policies, we have refreshed this service now name “Wine Shuttle.” To learn more click here.

Are tasting fees included?

No, wine tasting fees are not included.  There are a couple ways to get your tasting fees waived including buying wine or becoming a member of the wine club.

Is lunch included?

Lunch is not included with the price of this tour, however, we believe lunch is an important part of the day and would be happy to help offer recommendations and even try and pickup lunch before or during the tour depending on how it works with the logistics.  Bringing a picnic lunch is also a great option. This is always a part of itinerary planning.

Can we have more than 10 people on our tour?

Given the size of our vehicle and the recommendations for transportation companies by the CDC, we can only support groups of 8 or less.  We are happy to make recommendations for other transportation companies that can accommodate larger groups.

Do you offer pickups outside of Yamhill County?

If you have a location that is not a Portland address we are happy to consider alternative pickup areas. This could add additional costs.

Do you allow drinking on your vehicles?

All of our services do not allow drinking while on the vehicle.  We do this for many reasons, including preparing your palate for a full day of wine experiences.

What if I have to cancel?

We know that things happen, we offer full refunds with 48 hours advanced notice for Wine Shuttle guests. And 5 days advanced notice for Private Tours. 

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